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Owned and operated by Outdoor Parlor LLC, we are happy to help with orders, product questions, or anything patio-related.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your patio furniture, fire pit, or grill delivery every step of the way.
What is your return policy?
We offer 30-day returns on eligible items. If something about your purchase is not quite right, please refer to our Return Policy page for full details on how to start a return.
Can I exchange an item for a different style or size?
Simply reach out via email or phone and let us know which item you would like instead, and we will walk you through the process.
How do I know which patio furniture set fits my space?
Each product listing includes detailed dimensions for every piece in the set. We recommend measuring your deck, patio, or garden area before ordering so you can choose the best fit for your outdoor space.
What materials are your fire pits and grills made from?
Materials vary by product and are listed on each product page. Many of our fire pits and grills feature weather-resistant steel or iron construction designed for long-lasting outdoor use across seasons.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your patio or deck?
